Support

Technical Support and Maintenance

Applied Imaging is a re-seller of the world’s most prominent large format printing, plotting and scanning brands. We pride ourselves on delivering a first rate after-sales service for all our customers. It is important that you are provided technical support and maintenance for every new equipment purchase, and we will go out of our way to make sure your return on investment is protected. 

Applied Imaging is a certified HP Gold Partner. This means that we offer HP accredited Service Maintenance Agreements, and all HP products are granted a warranty-assured HP Care Pack on behalf of HP. Our technicians have attained the highest level of HP technical training, ensuring the customer comprehensive on-site repairs. For all HP technical support make sure you contact our offices and we will ensure a prompt response. 

As an authorised dealer in Canon plotters and scanners we offer our customers extensive after-sales Canon technical support and maintenance. 

As a exclusive distributor of Colortrac scanners in South Africa, it is important to us that your Colortrac scanner is properly maintained and serviced. We hold a full range of spares for all the scanners that we distribute. 

Our technical support services

At Applied Imaging we will ensure that your large format printer, plotter, scanner or alternative Applied Imaging product is properly repaired. Kindly fill out the form on the Contact Us page if you require product repairs.

Applied Imaging assists customers with training courses for all our products. Our training covers simple introductory training to the more advanced colour management training and advice. Kindly fill out the form on the Contact Us page if you require product training.

Applied Imaging assists customers with a servicing and maintenance contract which will ensure that our technicians regularly check the status of your printer, plotter or scanner. This will drastically improve the lifespan of your equipment, and ensure that it is in optimum working condition. Kindly fill out the form on the Contact Us page if you require more information regarding maintenance contracts.

Applied Imaging supplies customers with a number of parts for a range of products. Our technicians are available to assist with the installation of any Applied Imaging parts. If you have a query regarding parts, kindly fill out the service form on the Contact Us page. 

Get in Touch

Telephone: 011 789 1934/79

Fax: 011 789 5463
Email: admin@applied.co.za

 

Physical Address:

163 Oak Avenue, Ferndale

Johannesburg
Gauteng

South Africa

Quick Contact

[honeypot Region-113]